Message from Freedom Bank Regarding the Corona virus(COVID-19)March 13,2020
We are keenly focused on the health and safety of our employees and clients during this very unusual situation surrounding the coronavirus (COVID-19). Our planning activities are ongoing and the bank is fully prepared to maintain uninterrupted operations. Rest assured that our approach is guided by three priorities: (1) to protect the health of our clients, our employees, and the communities we serve; (2) to carry out our responsibility to slow the spread of the virus in Virginia and the nation; and, (3) to ensure the continuity of our business and all functions of the bank. We cannot eliminate all risks, but we believe at this time that the constant attention to these priorities will help mitigate the risks we face.
We know how much you depend on us, and you are welcome to visit our offices to conduct your business. Our response plan may progress to more serious measures, such as modifying our office schedules, as we work with our regulators, health agencies, and government officials. For now, we will continue with normal operations and ask that you help us keep our offices a safe place to do business. We will use this website to keep you informed should we need to modify the way we deliver our services. If we decide to modify operations, we will also post signs on the doors and drive-thru windows of affected sales offices.
We strongly encourage you to use Freedom Bank’s digital banking tools and other resources for self-service banking and 24/7 account access. Our state-of-the-art digital platform allows you to access your accounts online or by using the Freedom Bank app on your mobile device at your convenience. From there, you can make payments, view transactions, check balances, find an ATM and more. It’s easier and faster (in many cases) to manage your account digitally, especially given the current environment. If you haven’t yet taken advantage of online access, now is a great time to experience our enhanced digital offerings. Please contact your relationship manager or any of our sales office locations and they will enroll you.
We also understand that there may be instances where clients find themselves facing financial difficulties. Freedom Bank is here to help and we encourage clients who may be impacted to reach out to discuss how we might be of assistance. As always, the health, safety and well-being of our clients, our employees and our communities is of utmost concern. We continue to monitor this quickly evolving situation and are here to assist our clients as needed. During this time, we will do everything we can to offer you the service you expect while protecting you and our employees from the spread of the virus.
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